Independent Delivery Diagnostics for Technology Organisations
Senior delivery practitioners specialising in QA, ITSM, Product, Design, and Data.
Who We Are?
QUOD-Tech is a senior-led technology delivery consultancy focused on helping organisations understand, stabilise, and strengthen their delivery capability.Many organisations struggle with fragmented delivery ecosystems, complex vendor relationships, and limited visibility into risk across the delivery lifecycle. Over time, this leads to rising costs, reduced confidence, and increased dependency on external providers.QUOD-Tech provides an independent view of delivery health. Through structured diagnostics, vendor assessments, and hands-on enablement, we help organisations identify where delivery friction exists and implement practical improvements that restore momentum.Our approach is intentionally different from traditional consulting models. Rather than expanding dependency through large consulting teams, we focus on enabling internal capability, improving delivery transparency, and ensuring organisations retain ownership of their tools, processes, and delivery strategy.Every engagement is led by experienced practitioners who have operated inside complex enterprise delivery environments. Our role is to provide clarity, practical leadership, and measurable improvement - while ensuring your teams remain firmly in control of their delivery.QUOD-Tech helps organisations understand their delivery problems, fix them, and regain control - without creating long-term consulting dependency.
The Core Problem We Solve
Duplicated effortUnclear ownershipVendor misalignmentRising costs
Why Delivery Confidence Breaks Down
Technology organisations often struggle with:- fragmented delivery visibility
- growing vendor dependency
- unclear risk across the delivery pipeline
- automation and quality frameworks that leadership cannot fully trustQUOD-Tech provides independent delivery diagnostics and senior-led enablement to restore clarity, control, and confidence.
Solution
Services
Our three core pillars:- Vendor Health Check
- Delivery Health Check
- Delivery Enablement

Vendor Health Check
Focus:
- delivery effectiveness
- capability alignment
- duplication
- communication frictionOutcome:Stronger vendor ecosystem and reduced waste.

Delivery Health Check
Identifies:- duplicated effort
- fragmented tooling
- poor visibility
- process bottlenecks
- capability gapsOutcome:Clear improvement roadmap.

Delivery Enablement
Includes:- internal tooling strategy
- AI-assisted delivery tooling owned by the client
- delivery governance frameworks
- sustainable operating modelsOutcome:Organisations that control their own delivery.

QUOD-Tech brings senior, enterprise-proven delivery experience to organisations that need practical, senior expertise - without the overhead or complexity of large consulting firms.We work best with SMEs and scaling teams who want:- Direct access to senior specialists- Fast decisions and real ownership- Flexible engagement models- Long-term partnerships built on trustDelivery problems compound faster than most teams realise. Early clarity prevents costly correction later.
QUOD-Tech embeds capability, transfers ownership, and builds internal strength so your organisation can operate independently - with trusted expert support whenever you need it.

Every engagement follows a structured path designed to reduce risk, deliver quickly, and leave your organisation stronger than we found it.
DISCOVER
We align stakeholders, define scope, and expose delivery risks early - creating a clear path before execution begins.
DELIVER
Focused delivery led by experienced practitioners, designed to achieve measurable outcomes without unnecessary consultancy overhead.
ENABLE
We transfer knowledge, embed best practices, and strengthen internal teams - enabling long-term independence with trusted expert support whenever needed.
Technology & Platforms
We work across modern automation, ITSM, and cloud ecosystems - selecting tools based on delivery needs in an agnostic manner, not vendor alignment.
Automation & Quality
- Playwright
- Selenium
- Cypress
- API Testing
ITSM & Service Management
- HaloITSM
- ServiceNow
- Jira Service Management
ERP, CRM & Enterprise Platforms
- Microsoft Dynamics 365
- Oracle ERP
- Salesforce
- Manhattan Active / WMS
- SAP ecosystems
Cloud & DevOps
- Microsoft Azure
- AWS
- Google Cloud
- CI/CD pipelines
- Observability & monitoring tooling
What we do
Flexible senior expertise aligned to delivery reality - never designed to create dependency.
Vendor Health Check
Many organisations rely on third-party vendors for critical delivery capability, but lack clear visibility into whether those relationships are truly supporting outcomes.The QUOD-Tech Vendor Health Check provides an independent, pragmatic assessment of how vendors operate within your delivery ecosystem - collaboratively identifying strengths, risks, and opportunities for improvement without disruption or blame.

What we assess- Delivery alignment with programme objectives
- Ownership and accountability clarity
- Quality and testing responsibilities
- Integration and collaboration across teams
- Governance, reporting, and transparency
- Risk management and escalation pathways
- Knowledge retention and dependency riskWhat you gain- Clear, unbiased visibility into vendor effectiveness
- Practical recommendations to improve delivery confidence
- Reduced dependency and stronger internal ownership
- Early identification of risk before it impacts deliveryOutcome:
A clear action plan to optimise vendor relationships and improve delivery performance - while keeping control within your organisation.

Delivery Health Check
A focused assessment designed to quickly identify delivery risks, dependency patterns, and practical opportunities for improvement.Available as:- Turbo Health Check - rapid insight and immediate recommendations
- Strategic Health Check - deeper capability and delivery assessmentEngagement scope and investment are tailored to organisation size and complexity.
Jumpstart Engagement
Ideal when:- Delivery feels stuck
- Automation isn’t trusted
- Leadership needs clear risk visibilityIncludes:- Discovery workshops
- Delivery assessment
- Actionable roadmap
- Executive summary
Rescue & Recovery
Designed for:- Broken pipelines
- Missed release confidence
- Automation debtOutcomes:- Stabilised delivery
- Risk reduction
- Clear ownership restored
Embedded Senior Enablement
- Hands-on leadership
- Framework optimisation
- Cross-team alignment
- Real execution - not slide decks
On-Demand Support
Perfect for:- Internal teams needing occasional strategic input
- Governance reviews
- Architecture guidance
- Senior practitioners only - no junior handoffs- Delivery-first approach, not consultancy theatre- Tool-agnostic and vendor-neutral- Designed to transfer ownership back to your teams

Experience across organisations including
Enterprise & Technology
- Virgin Media O2
- BP
- Sonepar
- Huawei
- Microsoft
- AOL
Financial & Professional Services
- Lloyds Banking Group
- BNY Mellon
- Reed Elsevier
Media, Digital & Housing
- BSkyB
- Peabody Housing Association
- Amaze
- Aimia
- Radical Company
- iDesk
- Cable & Wireless
Pharmaceutical
- Unipath (Abott)
- Perkin Elmer

Whether you need clarity, stabilisation, or long-term enablement - QUOD-Tech connects you with senior delivery expertise that leaves your teams stronger.
Meet the Founder

Core Delivery Leadership Team

Amrit Khera is a dynamic, hands-on technology delivery leader with more than 15 years of global experience including roles as CIO and IT Director leading complex digital transformation and enterprise technology programmes.Having served as CIO and IT Director, Amrit brings unparalleled organisational insight, making her exceptionally effective at bringing ambitious transformations to life within complex enterprises. Her hands-on experience includes working with leading payment platforms such as Adyen, Visa, Mastercard, and Worldline.She excels as a strategic partner to executive leadership, translating roadmaps into operational reality through large-scale initiatives in cloud migration, SaaS platform deployment, and enterprise system modernisation.Renowned for her dynamic leadership style blending strategic foresight with hands-on execution, Amrit bridges executive vision, technology teams, and operational stakeholders, delivering robust governance, streamlined communication, and seamless adoption across international, cross-functional environments.Amrit also supports organisations on a fractional basis, providing targeted consultancy on cybersecurity assessments, GDPR compliance, EU CRA regulations, new vendor selection, and startup technology strategies.Her portfolio includes transformative CRM, ERP, POS, and payments programmes; scalable IT operating model design; and enhancements to global service delivery via cloud, AI, and data-driven solutions—always with a pragmatic focus on risk mitigation and accelerated value realisation.Amrit has driven successful outcomes for blue-chip organisations such as Nobia Group, Burberry, Pepco Group, Asprey, British Marine, IFS Ultimo, and Reckitt, consistently demonstrating her ability to lead high-stakes, multi-year transformations with agility and precision.

Massimo is a senior QA Automation specialist and ISTQB Advanced Level certified engineer with over 27 years of experience delivering quality engineering across complex digital platforms.He specialises in building scalable BDD and TDD automation frameworks that strengthen delivery pipelines and improve engineering confidence. Massimo has extensive experience establishing automation capability from the ground up, modernising legacy test estates, and helping teams embed sustainable quality practices within their delivery lifecycle.At QUOD-Tech, Massimo focuses on enabling engineering teams to build reliable automation frameworks and long-term testing capability that organisations can confidently own and evolve.His experience includes engagements with organisations such as Companies House, De Beers, NatWest, Chambers & Partners, BP, Trainline, Savills, and E.ON Next.

Nancy is a strategy and design researcher specialising in how organisations translate intent into real-world outcomes.She began her career as a documentary photographer - a background that trained her to read the room, follow the human experience, and absorb multiple signals at once. It demands careful observation, rapid judgement, and an ability to recognise how shifting perspective changes what becomes visible.That instinct continues to shape everything she does.Nancy’s work focuses on the gap between what organisations say they do and what they actually do. Her experience spans government, financial services, energy, health, and telecommunications, helping institutions understand how policy, systems, and lived experience intersect.She combines legal training, design research methods, and a disciplined plain-language approach. Her regulatory expertise includes the EU AI Act, GDPR, the Digital Markets Act, and the Online Safety Act, alongside implementation experience ranging from local government programmes to global financial institutions such as JPMorgan Chase.Her previous engagements also include BP, the Home Office, Great Ormond Street Hospital, and Vodafone.Nancy also serves as a Trustee of Resonance FM, contributing to governance and strategic oversight - a role that keeps her closely connected to accountability and decision-making under real-world resource constraints.

Mehjabeen is an experienced finance and operations professional with deep expertise across financial management, treasury, and operational strategy within technology-driven organisations.A part-qualified CIMA professional, Mehjabeen has worked across fintech, SaaS, and investment environments where strong financial governance and operational clarity are essential to sustainable growth. Her experience spans financial control, FP&A, treasury management, budgeting, and financial reporting, enabling organisations to build reliable financial structures that support both delivery and commercial decision-making.Mehjabeen has played key roles in scaling finance and operations functions within high-growth technology companies, including helping to establish financial processes for a fintech startup covering budgeting frameworks, revenue forecasting, payroll structures, and operational reporting.Her background also includes experience within global financial institutions, where she supported treasury and securities operations in complex trading and investment environments.At QUOD-Tech, Mehjabeen focuses on strengthening financial governance, operational discipline, and commercial visibility within technology programmes. She works with leadership teams to ensure that delivery capability is supported by robust financial processes, clear reporting, and scalable operational structures.

Parminder is a senior software engineer and technology consultant with over 20 years of experience delivering complex systems within global financial institutions.He specialises in high-performance backend systems, electronic trading platforms, and data-driven architectures, bringing deep expertise across Java, C#, Scala, Python, and enterprise integration technologies. Parminder has worked across the full delivery lifecycle, from engineering and system design through to data engineering and business analysis, allowing him to bridge technical implementation with real-world business requirements.His background includes building and enhancing large-scale trading and financial platforms, working closely with delivery teams, architects, and stakeholders to ensure systems are robust, scalable, and aligned with operational needs.Parminder’s experience spans organisations including Riskcare, TradingScreen, Barclays Capital, BNP Paribas, UBS, and RBC Capital Markets, where he has contributed to the development of complex trading, data, and enterprise systems within highly regulated environments.At QUOD-Tech, Parminder focuses on strengthening engineering delivery, supporting modernisation initiatives, and helping organisations stabilise and evolve critical technology platforms.

Pali is a senior product and experience leader with nearly two decades of experience shaping digital products, platforms and customer experiences across global organisations and high-growth ventures.She works at the intersection of product strategy, design, and business outcomes - helping organisations translate complex ideas into scalable products that deliver measurable value. Her work spans fintech, telecoms, media, and SaaS, where she has led product vision, UX strategy and delivery for both established enterprises and emerging companies.Pali has built and scaled product teams, defined global design standards, and delivered major digital initiatives for organisations including HSBC, Vodafone, BP, Canon and Sky. Her experience ranges from launching new SaaS platforms and digital services to transforming product organisations and embedding human-centred design into delivery at scale.Alongside enterprise work, Pali has supported founders and leadership teams as a fractional product leader and advisor, helping shape product strategy, investor propositions and go-to-market plans for growing businesses.She brings a pragmatic, user-centred approach to product leadership - combining strategic thinking, design discipline and commercial focus to create products that people value and organisations can scale.

Sarah is an award-winning transformation leader with over 17 years’ experience delivering large-scale strategic change across financial services, transport and national infrastructure programmes. She specialises in shaping complex, multi-stakeholder initiatives that improve customer experience, modernise legacy delivery environments and enable organisations to translate strategy into practical outcomes.Across her career, Sarah has led nationally significant programmes spanning digital transformation, ticketing modernisation, retail channel strategy, customer proposition delivery and enterprise operating model change. Her work has included helping secure major government funding for rail modernisation programmes, supporting the rollout of digital ticketing and Pay As You Go travel capability across the UK, and delivering industry-wide collaboration initiatives involving regulators, operators and central government stakeholders.Earlier in her career within major banking institutions including Barclays and Lloyds Banking Group, Sarah played a key role in the delivery of large-scale mobile banking, customer engagement and operational transformation programmes, helping organisations introduce new digital services while strengthening governance, delivery structure and customer outcomes.At QUOD-Tech, Sarah provides strategic advisory support across transformation design, programme mobilisation, stakeholder alignment and customer-centric modernisation initiatives. She works with leadership teams to clarify delivery intent, structure complex change portfolios and ensure transformation programmes remain anchored in real organisational value rather than process activity alone.Her approach combines strong governance discipline with practical delivery insight and a consistent focus on outcomes that matter to both organisations and the people they serve.
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QUOD-Tech Ltd, 124 City Road, London, EC1V 2NX, United Kingdom